Term and Conditions

Welcome to LED Accessories Shop

Thank you for choosing LED Accessories Shop. These Terms and Conditions govern your use of our website and services. By accessing our site and making purchases, you agree to be bound by these terms. We’re committed to supporting both professional installers and DIY enthusiasts in their LED lighting projects.

1. User Responsibilities and Account Obligations

1.1 Account Registration

While account registration is not mandatory for browsing, creating an account enables order tracking and faster checkout. You are responsible for:

• Maintaining the confidentiality of your account credentials
• Providing accurate and current personal information
• All activities that occur under your account
• Notifying us immediately of any unauthorized account use

1.2 Age Requirements

You must be at least 18 years old to place orders on our website. By making purchases, you confirm you meet this age requirement.

1.3 Prohibited Activities

Users are prohibited from:

• Using our products for illegal purposes
• Attempting to circumvent our security measures
• Misrepresenting your identity or order information
• Reselling our products without proper authorization

2. Products and Services Description

2.1 Product Categories

We specialize in comprehensive LED lighting solutions including:

• LED Lighting Components: Continuous COB LED Strip Lights, Continuous COB White strips, LED Deck & Landscape Lights
• Installation Accessories: LED Strip Diffusing Channels & Light Bars, LED Strip Light Connectors, Connectors & Wire
• Control Systems: Controls & Dimmers, LED Installation Accessories
• Complete Kits: LED Strip Light Kits for various applications

2.2 Product Specifications

We strive to provide accurate product descriptions, specifications, and images. However, minor variations may occur. Technical specifications are subject to change without notice as we continuously improve our products.

2.3 Service Availability

Our services are available worldwide except for certain Asian countries and remote regions. We reserve the right to refuse service to any location at our discretion.

3. Ordering and Payment Terms

3.1 Order Process

The ordering process involves:

• Adding items to your cart
• Providing accurate shipping information
• Selecting preferred shipping method
• Completing payment through our secure gateway
• Receiving order confirmation via email

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country’s customs authorities.

3.4 Order Acceptance

Order confirmation does not constitute order acceptance. We reserve the right to cancel any order for reasons including but not limited to:

• Pricing errors
• Product unavailability
• Suspected fraudulent activity
• Restricted shipping locations

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation. Weekend and holiday orders are processed the next business day.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): DHL or FedEx, 10-15 business days delivery with full tracking
• Free Shipping: Available for orders of $50+, EMS carrier, 15-25 business days delivery with basic tracking

4.3 Delivery Responsibilities

Once products are shipped, risk of loss passes to the customer. We are not responsible for:

• Customs delays
• Incorrect shipping addresses provided by customers
• Weather-related delays
• Local delivery issues

5. Returns and Refunds

5.1 Return Eligibility

We accept returns and exchanges within 15 days of delivery, provided:

• Items are in original, unused condition
• All original packaging and materials are included
• Products are in resalable condition
• Return request is made within 15 days of delivery

5.3 Refund Process

Refunds are processed within 3-5 business days after return inspection. Original shipping costs are non-refundable unless the return results from our error.

5.4 Defective Products

For defective or damaged items received, contact us within 48 hours of delivery with photos. We typically ship replacements immediately without requiring return of damaged items.

6. Intellectual Property

6.1 Copyright

All content on this website, including text, graphics, logos, and product designs, is the property of LED Accessories Shop and protected by international copyright laws.

6.2 Trademarks

LED Accessories Shop name, logo, and product names are trademarks and may not be used without written permission.

6.3 Product Usage

Purchase of our products does not grant any license to use our intellectual property beyond personal use of the purchased items.

7. Liability Limitations

7.1 Product Liability

Our liability for defective products is limited to the purchase price of the product. We are not liable for:

• Improper installation or use
• Modifications to our products
• Consequential damages from product use
• Installation-related injuries or damages

7.2 Technical Support

While we provide technical guidance, professional installation is recommended for complex LED lighting systems. We are not responsible for installation outcomes.

7.3 Maximum Liability

Our maximum liability to any customer shall not exceed the total amount paid for the specific products giving rise to the claim.

8. Privacy and Data Protection

We respect your privacy and protect your personal information according to our Privacy Policy. We collect only necessary information to process your orders and improve your shopping experience.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Chatham County, Georgia. We encourage customers to contact us directly at [email protected] to resolve issues before pursuing formal proceedings.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms. The “Last Updated” date at the top indicates the most recent revision.

11. Contact Information

For questions about these Terms and Conditions or any other concerns, please contact us:

• Email: [email protected]
• Business Hours: Monday-Friday, 9:00 AM – 6:00 PM EST
• Response Time: 1-2 business days
• Address: LED Accessories Shop, 27 Leary Dr, Savannah, US 31406

Thank you for choosing LED Accessories Shop. We’re committed to making your LED lighting projects successful and appreciate your business.